TERMS AND CONDITIONS

Perth Day Night Tour provides a shuttle between Central Perth, Perth Airport and regional towns of Western Australia to fare paying customers (to be referred to herein as “Passengers”) holding a valid ticket only, in accordance with the following terms and conditions.

 

PERTH DAY NIGHT TOUR POLICIES

  • Perth Day Night Tours accepts no responsibility for any delayed or cancelled flights

  • Perth Day Night Tours accepts no liability or responsibility for any delays caused by traffic or traffic accidents

  • If for any reason we fail to pick up our passengers at the arranged date or time, we will not be held responsible for any payment of airfares, accommodation, taxi fares or any other related costs.

  • Drivers have the right to refuse any passenger(s) to board a vehicle, if he or she feels that the passenger(s) are intoxicated, aggressive or danger to any other passenger(s) or driver. If a passenger(s) become aggressive during transportation the driver may request that the offending person exit the vehicle or instantly terminate the service.

  • Perth Day Night Tours excepts no responsibility for any lost or damaged luggage therefore please keep in mind your luggage at all times.

  • For bookings above $175.00 it is recommended to pay in advance to confirm the booking.

  • For domestic airport arrivals, payment in advance is required. This is due to the high frequency of requests and to make it efficient for our drivers to pick and collect.

  • Prices and quotations are subject to change without notice until a booking has been made and confirmed.



 

TICKETS

  • Please insure you enter your correct flight details (time, airline) and your contact number with your area code (at the time of travel) in the message box on our booking form. This will enable us to monitor your flight and to contact you in case of flight delays or no shows.

 

PICK UP TIME

  • Pickup times are the correct at the time of reservation. The Company reserves the right to change the pick up time by giving reasonable prior notice.

  • If passenger is not ready for pickup at their allocated time they will need to make a new booking if seating capacity is available.

 

PICK UP TIME from Perth City to Airport

Pick-ups will be made within a given half hour period to be known as “the half hour window” e.g for a 13:00 hrs pick up the vehicle will arrive at any time between 13:00 hrs and 13:30 hrs. The passenger must ensure that they are ready at the start of their half hour window.

 

PICK UP TIME from Perth Airport to City

The company monitors every flight of our passengers we have a confirmed booking for. If your flight is delayed, we will make sure you will be picked up even if it is outside our operating hours. If your flight arrives early we will do our best to pick you up without you waiting for too long.

 

CHILDREN

  • If you do require a child seat for your travel you must book your transfer and notify by email, phone or message box through our booking system and a surcharge of $10 payable.

 

NO SHOWS

All no show passengers will incur a 100% cancellation charge.

 

CANCELLATIONS

  • Cancellations made within 24 hours of the date of travel are subject to 100% cancellation charge.

 

BAD WEATHER

 

We also possess the right to cancel our tours due to bad weather or any other unfortunate circumstances arising from our suppliers. However, customers will receive a full refund on cancellations caused on our side.

DELAY SURCHARGE

 

30 minutes waiting time from Perth Day Night Tour is the maximum that will be allowed from the scheduled pickup time free of charge. However, after which a charge of $20 per 30 minute period will be enforced. This fee needs to be paid to our driver upon boarding the vehicle. A receipt for this charge can be issued on request. 

Perth Day Night Tours should be notified by the passenger of any expected delays. Including the 30 minute free of charge, Perth Day Night Tours will only allow up to a maximum of 45 minutes waiting period after the scheduled pickup time specified in your voucher.

Perth Day Night Tours refuses and has no responsibility to monitor any arrival schedule times or flight departures. 

Delays caused by passengers and airlines will not be the responsibility or liability of Perth Day Night Tours. If you do not meet your driver or call us within the pickup scheduled time as specified in your booking voucher, it will be recorded as a ‘no-show’ and you will  be charged in full for the booking reservation.

 

PAYMENT IN FOREIGN CURRENCIES

 

Accepted foreign currencies are accepted. The currencies currently accepted are: US Dollars, Euros, British Pound, Singapore Dollars, New Zealand Dollars, China Renminbi, Canadian Dollars, Malaysian Ringiit, South Korea Won and Japanese Yen. We use live up to date Google Currency converter to accept the Australian Dollar equivalents.

 

SPECIAL NEEDS

 

The company’s vehicles are not fitted with wheelchair access equipment. Only those passengers who are able to board the vehicle on foot are able to use our service. The wheelchair must be collapsible. 

 

PRIVACY POLICY

It is important to note that Perth Day Night Tours will not divulge any personal information you provide except to persons directly involved in your travel or where we have been requested by the law or have been given your permission in writing.

Perth Day Night Tours uses the services of Paypal, VISA and Mastercard to administer online bookings. Using these platforms should give you comfort in the knowledge that your online transactions and personal information is secure as best as possible. 

* Email Form : Please fill in the form below and we will respond within 1 working day to your enquiry.

Airport pick-up, Airport drop-off, Airport transfers

Hire Affordable, Reliable & Professional Chauffeur Services

              1300 697 488

Add. 639 Elizabeth Street, Waterloo NSW 2017
Email.  perthdaynighttour@gmail.com

ABN. 71369643757

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